Conditions d'utilisation / Politique de confidentialité

Veuillez lire attentivement ces termes et conditions avant d'utiliser nos produits et services. Votre accès à et votre utilisation des produits et services Once sont conditionnés par votre acceptation et votre conformité aux termes de cet accord. L'utilisation des produits et services Once est régie par ces termes et conditions à tout moment, et en indiquant votre acceptation de ces termes.

Qui sommes-nous

Modifications des termes

Nous pouvons modifier les Conditions d'utilisation, notre Politique de confidentialité et nos Politiques de cookies de temps à autre. Si nous apportons des modifications à l'un de ces éléments, nous vous en informerons par l'intermédiaire de nos Services ou par d'autres moyens, pour vous donner la possibilité de consulter les modifications avant qu'elles n'entrent en vigueur. Votre utilisation continue de nos Services après que nous ayons publié ou envoyé un avis concernant nos modifications à ces termes signifie que vous consentez aux termes mis à jour.

Section 1. Confidentialité

Les données d'inscription et certaines autres informations que vous fournissez à ou via Once sont soumises à notre Politique de confidentialité. Pour plus d'informations, veuillez consulter notre Politique de confidentialité.

Section 2. Avertissement concernant les conseils médicaux

Tout test, produit ou procédure spécifique pouvant être mentionné sur les produits Once est uniquement à titre d'information, et Once ne recommande ni n'approuve aucun d'eux. Vous vous fiez à toute information fournie par Once, ses sponsors et annonceurs, ou d'autres visiteurs de nos Produits à vos propres risques. Once n'assume aucune responsabilité ou obligation quant au contenu de tout matériel fourni sur les produits, ni pour les dommages ou blessures aux personnes ou aux biens résultant de toute utilisation de tout produit, information, idée ou instruction contenu dans ces matériaux. Once se réserve le droit de modifier ou d'interrompre tout aspect ou caractéristique de ces produits à tout moment sans préavis.

Section 3. Use of Content and Copyright

For purposes of these Terms, "Content" means any form of information, data or creative expression and includes, without limitation, video, audio, photographs, images, illustrations, animations, tools, applications and any intellectual property therein, text, ideas, communications, replies, "likes," comments, software, scripts, related code (including but not limited to HTML, other mark-up languages, and all scripts), executable files, graphics, maps, training plans, drills, interactive features, copyrights, trademarks, branding, logos, and other similar assets, patents, sounds, applications and any intellectual property therein, any of which may be generated, provided, or otherwise made accessible on or through the Once Products. All Content on Once Products are the property of Once and/or its affiliates. Material from Once Products may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Modification of the materials, or use of the materials for any other purpose is a violation of copyright and other proprietary rights. The use of any such material on any other Website or computer environment is prohibited. "www.Once.de", "Once" and the "Once" logo are trademarks and service marks of Once. All other trademarks, service marks and logos used on the Once Products are the trademarks, service marks or logos of their respective owners. Once has made every effort to secure appropriate licenses and clearances for all proprietary intellectual properties used in the Once Content. You may notify Once of alleged intellectual property rights infringement by contacting Once at:

Section 4. Safety and Disclaimer of Consequential Damages

THE USE OF Once PRODUCTS AND THE CONTENT IS AT YOUR OWN RISK.

The information on Once Products are presented for the purpose of educating participants on coaching and playing of various sports, and participation in various physical activities. No physical activity should be engaged in without first consulting a physician. Furthermore, Once makes no claims about the safety or appropriateness of any information found on the Products, nor about the results to be obtained from using the Once Products or Content and consequently cannot be liable for any resulting loss, damage or injury. The Once Products and the content are provided on an "as is" basis without any warranties of any kind. Once, its licensors, and its suppliers, to the fullest extent permitted by law, disclaim all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of Third-Parties' rights, and fitness for particular purpose. Once, its licensors, and its suppliers make no representations or warranties about the accuracy, reliability, completeness, currentness or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of Once Products. Once makes no warranty that the use of the Products will be uninterrupted, timely, secure or error-free. In no event shall Once, its licensors, its suppliers or any Third-Parties mentioned on Once Products be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the Once Products or the Content thereof, whether based on warranty, contract, tort or any other legal theory, and whether or not Once is advised of the possibility of such damages.

Section 5. Rules of Conduct for Interactive Areas

Once provides interactive areas ("Interactive Areas") on Once Products. You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, not Once, are entirely responsible for all Content that you upload, post, email or otherwise transmit using Once Products. Once does not control the Content posted using the Products and as such does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Products, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstance will Once be liable in any way for any Content, including, but not limited to, errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content uploaded, posted, emailed or otherwise transmitted or hosted using the Service. You acknowledge that Once does not pre-screen Content, but that Once shall have the right (but not the obligation) to refuse or move or delete any Content that is posted to any of the Once products, including without limitation any Content that violates the Terms and Conditions of Use or is otherwise objectionable. You agree that you must evaluate, and bear all rights and obligations associated with the use of any Content, including reliance on the accuracy, completeness or usefulness of such Content. You also acknowledge and agree that Once may preserve or remove Content and may disclose Content, including information about your account or your use of the Once Products, to any Third-Party if required to do so by law or in the good faith belief that such preservation, removal or disclosure is necessary to:

• comply with legal process;
• enforce the Terms and Conditions of use;
• respond to claims that any Content violated the rights of Third-Parties; or
• protect the rights, property, or personal safety of Once, its employees or agents, or the public.

ANY RELIANCE ON CONTENT POSTED IN AN INTERACTIVE AREA IS AT YOUR OWN RISK.

You agree that it shall be a material breach of these Terms and Conditions if you are engaged in any of the following activities:

1. uploading, posting, emailing or otherwise transmitting any Content that is, in Once's sole discretion, unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
2. harming minors in any way;
3. impersonating any person or entity, including, but not limited to, a Once employee, or falsely stating or otherwise misrepresenting your affiliation with a person or entity;
4. forging headers or otherwise manipulating identifiers in order to disguise the origin of any Content transmitted through the Service;
5. adopting of names and addresses for the purpose of cyber squatting;
6. uploading, posting, emailing or otherwise transmitting any Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
7. uploading, posting, emailing or otherwise transmitting any Content that infringes any patent, trademark, trade secret, copyright, publicity or other proprietary right ("Rights") of any party;
8. uploading, posting, emailing or otherwise transmitting any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of such solicitation;
9. uploading, posting, emailing or otherwise transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
10. interfering with or disrupting the Site or servers or networks connected to the Site, or disobeying any requirements, procedures, policies or regulations of networks connected to the Site;
11. intentionally or unintentionally violating any applicable local, provincial, state, national or international law;
12. "stalking" or otherwise harassing another;
13. harvesting or otherwise collecting information about others, including email addresses, without their consent; or
14. engage in any other conduct that restricts or inhibits any other person from using or enjoying the Interactive Areas, or which, in the judgment of Once, exposes Once or any of its customers or suppliers to any liability of any type.

Section 6. Links to Other Sites

The Once Products contains links to web sites of Third-Parties ("Third-Party Sites"). These links are provided solely as a convenience to you and not as an endorsement by Once of the content on such Third-Party Sites. Once is not responsible for the content of linked Third-Party Sites and does not make any representations regarding the content or accuracy of materials on such Third-Party Sites. If you decide to access Third-Party Sites through links on Once Products, you do so at your own risk. Your use of Third-Party Sites is subject to the Terms and Conditions of use for those sites.

Section 7. Advertisements

The Once Site contains advertisements by third parties, and these advertisements may contain links to other websites. Unless otherwise specifically stated, Once does not endorse any product or make any representation regarding the content or accuracy of any materials contained in, or linked to, any advertisement on Once Products.

Section 8. Indemnity

You agree to defend, indemnify and hold Once, its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Content, or the Interactive Areas in a manner that violates or is alleged to violate these Terms and Conditions. Once shall provide notice to you promptly of any such claim, suit, or proceeding, and shall reasonably cooperate with you, at your expense, in your defence of any such claim, suit or proceeding.

Section 9. General

Once is based in Croatia. Access to the Content may not be legal by certain persons or in certain countries. If you access Once Products from outside Croatia, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.

Section 10. Jurisdiction

You expressly agree that exclusive jurisdiction for any dispute with Once, or in any way relating to your use of Once, resides in the courts of England, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Croatia in connection with any such dispute including any claim involving Once or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and content providers. These Terms and Conditions are governed by the laws of England, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Section 11. Complete Agreement

Except as expressly provided in a particular "legal notice" on Once Products, these terms and conditions constitute the entire agreement between you and Once with respect to the use of Once Products and any content contained therein. The section titles in the Terms and Conditions are for convenience only and have no legal or contractual effect or significance.

Corporate Social Responsibility, Life-cycle assessment

The company had an internal code of conduct and ethics which is based on the impact of that decision on the environment and on customers. The employees shall take care of the following fundamental principles of Integrity, Objectivity, Professional competence and due care, Confidentiality, and Professional behavior. The company in all decisions and processes is taking care of the impact on the environment and choose technologies with smaller impact on the environment and lower carbon emission.

PRIVACY POLICY

Information About Your Personal Data

This Privacy Policy relates to data about you, your devices, and your interaction with our Products.

"Personal Data" is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, email address, phone number, precise location, certain cookie and network identifiers. Once collects, uses, discloses and processes Personal Data as outlined in this Privacy Policy, including to operate and improve the Services and our business; for advertising and marketing; and to provide you with innovative sport coaching and management services, as further described in this Privacy Policy.

How We Collect and Use Personal Data

We collect your Personal Data in a number of ways and for various purposes, including:

1. When you register for an account or interact with our Services.

We collect Personal Data when you use or interact with our Services, including when you register with us. During registration, Once asks for your email address, name, surname, phone. While only this information is required to use the Site, the more Personal Data that you provide (and the more accurate it is), the better we are able to customise your experience. This Personal Data may include name, country, phone number, username and password, email address, date of birth, payment information and Location Data. During registration for Teamo, you are required to enter your first name, surname, date of birth, country, phone number, email address, and location data.

"Location Data" means either approximate location or, with your consent, precise location. We use this data to create your account, enable your activity within our Services, and to provide the services generally, including to develop, enhance, and improve our Services and your experience. We also use this data for internal purposes related to certain research, analytics, innovation, testing, monitoring, customer communication, risk management, and administrative purposes.

2. When you give us permission to collect Location Data.

We may collect precise Location Data as part of the functionality of our Services, such as to provide location of sporting venue, location map for navigation, weather information, to determine international calling codes and to conduct analytics to improve the Services. We may collect precise Location Data in several ways, such as through your wireless carrier, based on WiFi access point location, via Bluetooth beacons, through a connected device, or directly from the device on which you use the Services. If you are accessing the Services through one of our mobile applications, the way we collect precise Location Data will differ depending on your mobile device's operating system. In all events, we do not collect precise Location Data, unless you have "allowed" its collection. If you decline to allow Location Data collection in the app, we will not collect your precise Location Data unless you manually enter it in. Location data is collected but not stored and you will always be prompted before your location is used.

3. When you communicate with us or sign up for promotional materials.

We collect Personal Data when you communicate with us or sign up to receive promotional materials or information via email, push notifications, or text messages – including email address, mobile number etc.

By completing the registration process you consent to such messages as part of our service, we may use your Personal Data and other information to communicate with you about the Once Limited products or Services you have purchased or used; provide you with promotional messages and personalised advertising; to notify you of other products; to notify you of other promotions ("Promotions"); to notify you of Services we think may be of interest to you; and, for other marketing purposes. You can manage your Once communication preferences by logging into your account or contacting info@once.sport.

You can manage your teamo communication preferences through the unsubscribe links in all emails or contacting info@once.sport.

We may use your Personal Data to respond to your requests for technical support, online services, product information or to any other communication you initiate. This includes accessing your account to address technical support requests. We may also use your Personal Data to address your requests, inquiries, and complaints.

4. When you engage with our online communities or advertising.

We may collect your Personal Data when you engage with our online communities. This includes when you click on advertisements, interact with our social media pages, submit content, leave reviews, or otherwise enter information into comment fields, blogs, message boards, events, and other community forums affiliated with Once Limited. Please note that our community forums are public, so we recommend that you exercise care in deciding what information and content you wish to disclose.

5-12. Additional Data Collection Methods

(Includes: connection through social media, cookies/device IDs, linking to fellow coaches across platforms, geographically relevant services, legal compliance, third-party products, and device data access with permission)

How We Disclose Personal Data

We may disclose your Personal Data for the purposes as described in the prior section of this Privacy Policy and in the following ways:

• To Affiliates - With companies or ventures that are owned or controlled by Once Limited
• To other Users/Once Limited Registered Users - In context of social services
• For Advertising and Marketing - With partners like Facebook, Campaign Monitor, Mailgun, AWeber
• For Certain Analytics and Improvement - With Google Analytics
• For Legal Compliance, Law Enforcement, and Public Safety Purposes

Legal Basis for Processing

For the purposes of applicable data protection laws, Once is the controller of the Personal Data you provide to us ("Data Controller"). As a Data Controller, we process the Personal Data we maintain about you in accordance with this Privacy Policy.

Data Retention

We will retain your Personal Data for as long as you maintain an active account. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we no longer need to process your Personal Data for the purposes set out in this Privacy Policy, Once will delete your Personal Data from our systems after an inactive account of a period of 12 months. Teamo will delete your Personal Data from our systems 12 months after the club becomes inactive.

Security

We implement appropriate technical and organizational safeguards to protect against unauthorised or unlawful processing of Personal Data and against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.

Links to Other Websites

Please note that this Privacy Policy does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage. Our Services may provide a link or otherwise provide access to Third-Party Sites. We provide these links merely for your convenience. We have no control over, do not review, and are not responsible for Third-Party Sites, their content, or any goods or services available through the Third-Party Sites.

Refund

A refund is not possible, but you can cancel the subscription whenever you want. If you just want to try using Once Sport Analyser, get the 14 day free trial, get to know the program and decide whether you want to buy it. The purchased license shall be activated within the year of purchase or the license will expire. For any questions, don't hesitate to contact us at info@once.sport.

Certification

The certification is free for all Once Sport Analyser users with yearly license and for coaches with a UEFA A licence (or higher). Coaches of Football Association of Bosnia and Herzegovina, Serbia, North Macedonia and Montenegro, have free access to Once Sport Analyser during the course and they don't have option to do certification for free. The coaches needs to finalize the certification process in 2 weeks. The regular price for other attendees is 50 Euro (+ VAT) and it comes with a free license to use Once ELITE for three weeks.

Information about automatic renewal, updates, and support

All plans are automatically renewed by default. You can cancel the subscription whenever you want.

Updates and support are included, except for the lifetime subscription, where the support is included for the first year, and the updates are not included. After the first year of using a lifetime subscription, keeping Support and Update Service active is recommended – 360 EUR.

Once Sport Autocam fair use policy

All of our Once Sport Autocam subscription packages/plans are subject to a fair use limit. This means that the amount of processing time that we allow for Once Sport Autocam Club Package subscription is 400 hours per month. Reselling of footage processed with Once Sport Autocam is not permitted unless explicitly agreed on. In the case of a user wanting to do so, please, contact us for further consultation via email at info@once.sport.

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